At MeraMilan.com, we understand that your data is personal and valuable.

This Data Policy explains how we collect, store, process, and protect your personal information in compliance with global privacy standards such as the Information Technology Act (India) and GDPR (General Data Protection Regulation).

1. Purpose of Data Collection

We collect and use your data to:

• Provide and personalize matchmaking services.
• Facilitate secure communication between members.
• Improve user experience and platform functionality.
• Prevent fraudulent activity and maintain platform integrity.
• Offer wedding and post-marriage services such as venue booking, furniture, jewellery, and beauty services.
• Comply with legal and regulatory obligations. 

2. Types of Data We Collect

We may collect the following categories of data:

Personal Information 

• Name, age, gender, contact details, education, occupation, religion, and family details.

Profile Information

• Photos, interests, lifestyle choices, and partner preferences you voluntarily share.

Communication Data

• Chat messages, voice or video call data (stored securely, with consent).

Usage Data 

• Login details, browser type, IP address, device type, location, and pages visited.

Payment Information

• Transaction details when you purchase premium or featured services (handled securely by third-party payment processors)

3. How We Process Your Data

We process your data only for legitimate purposes, such as:

• Creating and managing user accounts.
• Matching profiles using search filters and algorithms.
• Enabling communication between consenting users.
• Providing customer support and resolving technical issues.
• Sending relevant notifications or promotional updates (with consent).
• Ensuring system security and fraud prevention. 

All data processing is done lawfully, fairly, and transparently.

4. Data Storage & Security 

• Your data is stored on secure, encrypted servers hosted by reputable cloud service providers.
• Access to personal data is restricted to authorized personnel only.
• We regularly conduct security audits, penetration testing, and vulnerability assessments.
• Sensitive data such as passwords and payment information are encrypted using industry-standard AES-256 encryption.

5. Data Sharing & Third Parties

We do not sell or rent your data to any third party.
Your information may be shared only in the following cases:

• With service providers (e.g., hosting, payment, verification) under strict confidentiality agreements.
• With legal authorities, if required by law or to protect user safety.
• With other MeraMilan members, but only after mutual consent (e.g., viewing contact details or enabling chat).
• For analytics and improvement, using aggregated, anonymized data that cannot identify you personally.

6. Data Retention

We retain your personal data:

• For as long as your account is active.
• For a limited period after account deletion (to resolve disputes or comply with legal requirements).
• Afterward, all personal identifiers are permanently deleted or anonymized. 

You may request data deletion anytime — see Section 8.

7. International Data Transfers 

If your data is transferred or stored outside India, it is done in compliance with applicable data protection laws and standard contractual safeguards ensuring equivalent protection levels.

8. Your Rights

As a MeraMilan.com user, you have the right to:

• Access your personal information.
• Rectify inaccurate or incomplete data.
• Withdraw consent for communication or data processing.
• Delete your profile and personal data permanently (“Right to be Forgotten”).
• Request data portability (receive your data in a structured format).

To exercise these rights, please contact us - info@meramilan.com 

9. Cookies & Tracking

We use cookies to:

• Improve website functionality and user experience.
• Remember your preferences and session details.
• Analyze website traffic and optimize performance. 

You can manage or disable cookies via your browser settings.
However, disabling cookies may limit access to certain features.

10. Data Breach Policy

In the rare event of a data breach: 

• We will notify affected users and authorities within 72 hours (as per GDPR standards).
• We will immediately investigate, isolate, and resolve the issue to prevent recurrence.
• Impacted users will receive guidance on protective steps.

11. Children’s Data

MeraMilan.com does not knowingly collect or store information from individuals under 18 years of age.
If we find that such data exists, it will be deleted immediately.

12. Policy Updates 

We may update this Data Policy periodically to reflect operational, legal, or technological changes.
Any revisions will be effective immediately upon posting, and we recommend reviewing this page regularly.

13. Contact Us

If you have questions, complaints, or requests regarding data handling, please contact -

Email - info@meramilan.com

Address - Z-1/15 Barra-2 bye pass road Kanpur UP 208027